Shipments and returns

1. Shipment and Delivery

Shipment is executed when all purchased objects are available.
Expenses, in charge of the buyer, are automatically calculated by our e-commerce system according to the destination and weight of goods.
They will be duly highlighted and separately specified in the order form before the user goes on with the order confirmation.
At the product delivery to the carrier, the user will receive an e-mail confirming the shipment where the tracking number is provided to verify the state of the shipment.
Each delivery is considered as completed when the carrier puts products at the buyer’s disposal, according to what comes out from the system used by the transporter to track shipments.
Estimated delivery times:

ZONE

DELIVERY

PRICE

COURIER

Italy from 3 to 5 business days 5 € Express Courier
UE from 5 to 7 business days 12 € Express Courier
EXTRA UE from 7 to 10 business day 25 € Express Courier

2. Returns
Descriptions of products and images on the SITE correspond to what Adamo srl proposes.
Adamo srl commits itself to accomplish all efforts to correct as soon as possible errors and omissions that could verify in the product description.
In case of non conformity of the product or service delivered, the user can ask for its replacement by sending an e-mail to shop@omadadesign.com, which he/she has to attach images documenting the non conformity to.
The user can ask for:

  • the delivery of a product or service identical to that ordered in line with the stock availability;
  • the delivery of a product or service having an equivalent quality and price in line with the stock availability;
  • the refund of the ordered product or service price within ten days from the goods reception.

The shipping expenses for the return, as well as those for the possible delivery of a new product, are in charge of Adamo srl, after its authorization that reserves the right to choose the most appropriate carrier.
All objects will be returned in their original packaging and in the conditions they were at the delivery. A carrier will contact the buyer to arrange the undesired product withdrawal.

3. Product Delivery
Deliveries are executed in the territories on the site www.omadadesign.com, under Cart section.
Indicative delays of delivery of each product will be separately specified during the purchase procedure and before its completion. They will be specified in the SHIPPING section of the SITE.
The delivery of the purchased products can be executed, according to the user’s choice:

  • at the postal address specified by the user as residence;
  • at the alternative postal address, required in the order form.